Local Shipment:

Please allow 1 to 3 days for an order to process.
If an item is damaged during shipping, please notify us within 12 hours by contacting +965 60402402

 
International Shipments:

We try our best to ship  your order out the next business day; however, it may take up to 48 hours to process your order, and 2 to 7 days to arrive at your doorstep depending on your location

Replacement of the defective item is subject to verification of the malfunction or defect.

If an item is damaged during shipping, please notify us within 24 hours of reception by contacting +965 60402402 or Email us at hello@timelessbaby.co

 

 

Returns in Kuwait:

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale, Custom and personalised products that are made just for you, are not returnable or exchangeable.

 

Exchange in Kuwait:

You can exchange within 10 days of your original purchase. The exchanged item must be unused and in the same condition that you received it in.

To make the exchange process faster please contact +965 60402402. If your call haven’t been responded to, please leave us a text with your name and number and we will contact you as soon as we can